FAQ

Information concerning your name, address, and user name that you complete during registration is kept in a database file on our secure server. Passwords are encrypted and cannot be seen by our employees. Payment information is not stored or retrievable on our website. We forward all payment services to PayPal.

We post Discount Coupon Codes for up to 25% off or Free Shipping (when orders qualify) on the Home Page and Coupon Page. View our Discount Coupon area before you check out. Enter your discount coupon at the time of checkout; one coupon per order. We also have a Bargain Bin category for sale items that can be found on the Shop and Home pages.

Go to the  ALL INVENTORY category and sort by newness, or click here.

Normal processing time for order shipment is usually two business days or less; sometimes longer if the site’s owners are on travel.

Below are the shipping methods we can offer to USA customers:

• USPS Ground Advantage
• Priority Mail Confirmed
• Priority Mail Insured
• Express Mail
• FedEx Ground Services

We ship to a limited amount of countries outside the USA. If during checkout the country you need an order ship to is not offered, please contact us. Below are the shipping methods we can offer to our International customers:

• First Class Mail International
• Priority Mail International

We do offer RUSH SERVICE! Rush Orders have a $25.00 processing fee plus shipping costs. Depending upon the time of day the order is placed, the average processing time for Rush Orders is within 24 hours of payment and is dependent upon the shipping service. Due to logistics, Rush Orders usually ship USPS Express Mail. Contact us before placing a Rush Order if you need another shipping carrier. We will do whatever we can to get you your order when and where you need it!

To checkout your Order Subtotal must equal or exceed $25.00.

We accept credit cards and check payments through PayPal. Credit cards and checks are processed through PayPal, and shipped to payee’s verified PayPal address. Please contact us if your shipping address will be different from your verified PayPal address prior to purchase.

All sales are final unless we made the mistake. If you received the wrong item please let us know within 24 hours of receipt so we may correct it for you. To see our terms and conditions for refunds and cancellations, please go here.

Please purchase insurance at checkout. If you choose not to purchase insurance, then your items are not insured against damage or theft while in transit. Please consider having your order insured.

Nope. Sorry, but when we sell on eBay, we are selling items at the absolute lowest price. eBay sales and website sales are seperate transactions.

Yes, but you must contact us BEFORE you purchase so we can send you an estimated shipping amount.

We have purchased many collections over the years and this has added to the majority of our inventory. However, we are not currently purchasing collections or individual items.

Damaged and As-Is labels are typically rarer labels. Collectors might utilize them as placeholders or ‘spacers’ within their collection while anticipating a better-condition replacement, while artists might acquire these labeled items for use in découpage projects.

Due to practical constraints, all product images on our site are stock photos unless specified otherwise. If you want to purchase a rare label in less-than-mint condition and wish to see actual photos, please request them. We will strive to provide these within a reasonable timeframe. Our images include a watermark with our name to ensure authenticity and prevent unauthorized use. You can find a link to label photos under each product page’s “Photos” section when available. We do not send product photos via email.

From our experience, we’ve found that requests for images of labels in Good to As-Is condition rarely result in purchases. Therefore, if you are specifically looking for labels in Mint to Near-Mint condition, we kindly request that you not buy items rated below this. This approach helps streamline our operations, minimizes the likelihood of returns (critical as PayPal retains seller fees on refunds), and ensures a more efficient process overall. We appreciate your understanding and ask that you avoid selecting labels that do not meet your desired grade. Thank you for your cooperation.

Our Terms & Conditions and Privacy Statement can be found on the bottom of each website page, or through the links in this message.